Privacy Policy

Overview

This Privacy Policy explains how JDBOT Family Law AI Assistant ("we," "us," or "our") collects, uses, protects, and handles your personal information and legal documents when you use our service.

We understand that as legal professionals, you handle highly sensitive and confidential information. This policy details our commitment to protecting your data and maintaining the highest standards of privacy and security.

Information We Collect

Legal Documents and Case Information

• Uploaded Documents: PDF files of legal pleadings, court documents, and related materials
• Extracted Data: Information we extract from your documents (names, case numbers, court details, etc.)
• Generated Documents: Legal documents we create based on your inputs and templates
• Case Notes: Any additional information you provide through our interface

Account and Usage Information

• Account Details: Email address, name, law firm information, billing details
• Usage Data: How you interact with our service, features used, session duration
• Technical Data: IP address, browser type, device information, error logs
• Communication Records: Support requests, feedback, and correspondence

How We Use Your Information

What We DON'T Do With Your Data

• No AI Training: We never use your documents or data to train our AI models or anyone else's
• No Data Sharing: We never share, sell, or disclose your data to any third party
• No Marketing Use: We don't use your legal data for marketing or promotional purposes
• No Data Mining: We don't analyze your data for trends or business intelligence

Third-Party AI Services

We use third-party AI services to analyze your documents and generate legal content. The specific AI vendor and model currently in use are disclosed in the footer of each page.

Current AI Providers

We may use services from:

• OpenAI (GPT models)
• Anthropic (Claude models)
• Google (Gemini models)
• Groq (various models)

AI Provider Data Handling

• Processing Only: Your documents are sent to AI providers solely for processing your specific request
• No Training: We configure our AI services to prevent your data from being used for model training
• Temporary Processing: Data is processed and immediately returned without storage by the AI provider
• Encryption: All data transmission to AI providers is encrypted in transit

Data Retention

Automatic Deletion Policy

We automatically delete your legal documents and extracted data within 30 days maximum of processing. This short retention period serves only for:

• Debugging technical issues
• Providing customer support
• Ensuring service quality

Account Data

Account information (email, billing details) is retained while your subscription is active and for a reasonable period after cancellation to handle any billing disputes or account-related issues.

Early Deletion Requests

You may request immediate deletion of your data at any time by contacting us. We will delete your information within 48 hours of your request.

Data Security

Technical Safeguards

• Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• Access Controls: Strict role-based access controls limit who can access your data
• Secure Infrastructure: We use enterprise-grade cloud infrastructure with security monitoring
• Regular Audits: Security practices are regularly reviewed and updated

Operational Safeguards

• Employee Training: All team members are trained on privacy and security protocols
• Confidentiality Agreements: All personnel sign strict confidentiality agreements
• Incident Response: We have procedures in place to respond to any security incidents
• Backup Security: Even our backup systems follow the same security standards

Your Privacy Rights

Access and Control

You have the right to:

• Access: Request copies of any personal data we have about you
• Correction: Request correction of any inaccurate personal information
• Deletion: Request immediate deletion of your data at any time
• Export: Receive your data in a portable format
• Restriction: Request that we limit how we process your data

Attorney-Client Privilege

We recognize that your documents may be protected by attorney-client privilege, work product doctrine, or other legal protections. Our data handling practices are designed to preserve these protections.

International Data Transfers

Your data is primarily processed within the United States. If data is transferred internationally for AI processing, we ensure appropriate safeguards are in place to protect your information.

Children's Privacy

Our service is designed for legal professionals and is not intended for use by individuals under 18. We do not knowingly collect personal information from children under 18.

Data Breach Notification

In the unlikely event of a data breach that affects your information, we will:

• Notify you within 72 hours of discovering the breach
• Provide details about what information was affected
• Explain what steps we're taking to address the breach
• Offer guidance on protecting yourself from potential harm

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Sending an email to your registered email address
• Posting a notice on our service
• Updating the effective date at the top of this policy

Continued use of our service after changes indicates your acceptance of the updated policy.

Legal Basis for Processing

We process your personal information based on:

• Contract Performance: To provide the services you've requested
• Legitimate Interest: To improve our service and provide customer support
• Consent: Where you've explicitly agreed to specific processing
• Legal Obligation: To comply with applicable laws and regulations